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Verification may take some time and in some cases we may request additional documents. We want to be sure that you are really working on behalf of this company. You can speed up the verification by uploading additional documents: 

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Please enter 6-digit verification code that we sent you {type, select, phone {via SMS} viber {via Viber} whatsapp {via Whatsapp} email {via email} other {}}

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Your documents could not be verified and your verification failed. <intercom>Contact us</intercom> for more information.

Pass verification using id.gov.ua service from the Ministry of Digital Transformation of Ukraine. You can get verified using Diia.Signature - it is your electronic signature. In case of successful signing, the system will transfer your data, which will allow us to verify you. More details on <verificationLink>”Verification” page</verificationLink>

During verification happened unexpected error. <intercom>Contact us</intercom> for more information or try again later.

If you have an Electronic Signature, you can easily get verified using the id.gov.ua service provided by the Ministry of Digital Transformation of Ukraine. After successful verification, the system will transmit data to allow verify your profile on Della, and in some cases, your business. More details on <verificationLink>”Verification” page</verificationLink>

Please wait while we verify your documents. This process usually takes about 5 minutes.

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Access to detailed information is only available for users with active <semibold>Della Premium</semibold>. Contact your administrator for activating Premium subscription.

Please contact our <intercomLink>Customer Services team</intercomLink> for more details

We highly value the security on the platform, therefore, in order to view contact information, you need to go through verification (automatically and quickly).

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Identity Verification

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We highly value the security on the platform, therefore, in order to view contact information, you need to go through verification (automatically and quickly). <semibold>Relief and transport information is free</semibold>.

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Eлектронно цифровий підпис особи чи компанії

Використовуючи додаток Дія

ID картка, водійське посвідчення, паспорт

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Якщо Ви представник бізнесу {country, select, UA {(компанія, ФОП, ТОВ, ПП ітд)} KZ {(KZ company)} PL {(PL Company)} other {(Other company)}} змініть тип акаунту на <businessLink>Бізнес</businessLink>

Ваший тип акаунту показується іншим користувачам

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You can use this contact information when placing freights or vehicles

Contact Information

Add your freight to platform and carriers will contact you about it

Access to contact information is paid service. You can find carrier for free by adding freight, or get access to search for carriers yourself.

Add information about yourself and pay for suitable access plan

We will ask you <semibold>to take a photo of the document and your selfie</semibold>. After that, <semibold>will happen automatic check</semibold> of the authenticity of the document and match the photo of the owner from the selfie. Use <semibold>original documents</semibold> (screenshots and printouts will result in failed verification). More details on <verificationLink>”Verification” page</verificationLink>

Sorry, we could not verify your identity with your photos. Please try again, making sure your face is visible, and your identity document is readable.

Sorry, the identity document you used cannot be verified. Please try again with a different identity document.

Please wait while we verify your documents. This process usually takes about 30 seconds.

Sorry we could not verify your identity. Please try again and take all photos according to the instructions provided. Photos of both sides of your identity document.When using an ID card, driver’s license, and some residence permits you will be asked to take photos of the front and back of the identity document.

When taking a selfie, make sure your face is clearly visible and in the photo frame. Also, try to avoid direct light and dark lighting that would make your facial features difficult to recognize.Sorry we could not verify your identity. Please try again and take all photos according to the instructions provided.

Verification session is active <semibold>only for 7 days</semibold>. After that you will need to start over.

Our automated systems are verifying your documents now. It usually takes about <semibold>5 minutes</semibold>

Please, <semibold>use original documents</semibold> for next try of verification

Your verification failed <semibold>because you used copies of documents</semibold>:

You must be verified to add vehicle on the platform. This is an automatic process that will take only a few minutes.

Sorry, we could not verify your identity. Please use an undamaged identity document and try again.

Sorry, we could not verify your identity. Please use a valid identity document and try again

Sorry, we could not verify your identity. Please try again and make sure your face is fully visible when taking photos.

Sorry, we could not verify your identity. Please try again and make sure your identity document is fully visible when taking photos.

Unfortunately your verification was declined. You can try to get verified <link>by documents</link>

Verification declined

Pass verification using id.gov.ua service from the Ministry of Digital Transformation of Ukraine. You can get verified using Diia.Signature - it is your electronic signature. In case of successful signing, the system will transfer your data, which will allow us to verify you.

How to pass verification with id.gov.ua using Diia.Digital Signature?

If you have an Electronic Signature, you can easily get verified using the id.gov.ua service provided by the Ministry of Digital Transformation of Ukraine. After successful verification, the system will transmit data to allow verify your profile on Della, and in some cases, your business.

How to get verified using an Electronic Signature on id.gov.ua?

Yes. After successful verification with a business e-signature (e.g., ФОП/ТОВ/ПП), we will automatically add and confirm your business profile and verify your account on the Della platform.

Of course, the electronic signature of a legal entity or individual entrepreneur allows you to get verified. Additionally, if you are an account administrator, a Business Profile corresponding to the electronic signature of a legal entity/individual entre

Yes, of course. You can verify your profile with an electronic digital signature of an individual.

We collect the following data: full name and TIN. We need this data to verify that you are the owner of the account. After passing the verification, you will get access to the platform payments and the status of a verified user. Also, after successful verification, the name and surname on the Della platform will be automatically changed (according to the name and surname of the person who will undergo verification).

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